Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the hbeecoaching.co.uk website (the “Service”) operated by HBee Coaching (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of HBee Coaching and its licensors.

2. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by HBee Coaching.

HBee Coaching has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that HBee Coaching shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

3. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

4. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

6. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 day’s notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

7. Contacting Us

If you have any questions about these Terms, please contact us using the form at the bottom of this page.

At HBee Coaching, we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal data, and outlines your rights under data protection law.

This policy may be updated from time to time. Please check our website at periodically to ensure you are happy with any changes.

1. Information We Collect

• Information you provide to us

When you contact us, make an enquiry, or engage us to provide IT support or consultancy services, you may provide personal information such as:

• Your name
• Email address
• Telephone number
• Information shared through enquiry forms
• Coaching questionnaire responses
• Newsletter subscription preferences
• Booking information
• Information shared during coaching sessions
• Website usage and analytics data

This information is used to manage our relationship with you and deliver the services you request. You are never required to provide more information than is necessary.

• Coaching & Confidential Information

During coaching enquiries or sessions, you may choose to share personal information relating to your career, wellbeing, goals, values, professional experiences, or personal reflections.

This information is treated confidentially and only used for the purpose of providing coaching services.

Coaching conversations are confidential unless there is a legal, ethical, or safeguarding obligation requiring disclosure.

2. How We Use Your Information

We use your personal data to:
• Respond to enquiries
• Arrange and deliver coaching sessions
• Manage bookings and communication
• Send coaching resources or relevant updates
• Improve website performance and user experience
• Maintain records relating to coaching services
• Send newsletters or marketing communications (where you have opted in)

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly using the form at the bottom of this page.

We only collect the information we need and retain it for no longer than necessary.

3. Legal Bases for Processing

We process personal data under the following lawful bases:

• Contract: Where information is required to provide coaching services or respond to your enquiry
• Consent: Where you have explicitly opted into newsletters, downloadable resources, or other marketing communications
• Legitimate interests: to manage and grow HBee Coaching in a professional and responsible way, including improving services and maintaining communication
• Legal obligation: where processing is required to comply with applicable laws

You may withdraw your consent at any time by using the unsubscribe option in our communications or by contacting us directly.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
Retention periods may vary depending on the type of information and our legal obligations. Once no longer required, data is securely deleted or anonymised.

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:
• Access: to request a copy of the data we hold about you
• Rectification: to correct inaccurate or incomplete information
• Erasure (“Right to be Forgotten”): to request deletion of your data where lawful
• Restriction: to limit how your data is used
• Data portability: to receive your data in a structured, machine-readable format
• Objection: to certain types of processing, such as direct marketing

We may ask you to confirm your identity before processing your request. We will respond within 30 days, unless exceptional circumstances apply.

6. Withdrawing Consent

If we rely on your consent to process personal data, you can withdraw it at any time by contacting us or using the unsubscribe link in our marketing emails.

Once withdrawn, we will stop processing your data for that purpose unless we have another lawful reason to continue.

7. Security Measures

While no online service can guarantee complete security, we use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

8. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help the website function properly and remember your preferences.

We use only necessary and functional cookies to enable core site features. You can manage or delete cookies through your browser settings at any time.

9. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.

We encourage you to review the privacy statements of any other sites you visit.

10. Marketing

You will only receive direct marketing communications from us if you have opted in or otherwise provided your consent. This may include:

• Becoming a client or making an enquiry
• Attending an event hosted or co-hosted by HBee Coaching
• Providing us with your contact details at a business event
• Registering for information or downloads via our website

You can withdraw your consent at any time by clicking unsubscribe in any marketing email.

11. Complaints

If you have concerns about how we handle your personal data, please contact us using the form at the bottom of this page.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK data protection regulator.
For more information, visit: www.ico.org.uk

12. Contacting Us

If you have any questions about our Privacy policy, or if you want to know what information we have collected about you, please contact us using the form at the bottom of this page. You can also correct any errors in that information or require us to remove your details from any list under our control.